Dear Help Desk People
You should seriously consider changing your name. The word ‘help’ is soooo last century when you can’t even help yourselves get out of a tight spot. Unless your ‘desk’ needs ‘help’ balancing your empty coffee cups, bags of chips, M&Ms and 2 minute noodles.
Obviously they are not paying you enough to think. Regurgitating information that is readily available in your help files does not solve a problem. I could have sworn I was conversing with an automated service that was coughing up excerpts copied and pasted from some manual. I already have RTFM*!!!
Sure I’ve been battling with different software and hardware the last couple of days. And I’m grumpy. And I’ve cussed and cursed and F keyed then gave up in disgust only to get up in the morning and repeat the above. I know too well that doing the same thing over and over again and expecting different results is a sign of insanity, but that gives me ample justification to take it out. On you.
And while we’re talking tired clichés and old buzz words, see, I can regurgitate too, let me remind you of an oldie but a goodie, so passé you probably weren’t even born then. The customer is always right. And that gives me ample rights to waste your time then kick your arse, well, just because I feel like it.
All the best. You need it.
Ms Cléa B Mused
Ref #874528xx
* Read The F***ing Manual
